Refund and Returns Policy
Drive Confidently — Guaranteed! Your Peace of Mind, Protected!
At HG Motors, we don't just sell vehicles, we stand behind every one. That's why we've built straightforward policies that put you first: no fine print surprises, no runaround, just honest protection for your investment.
30-Day Love-It-or-Return-It Guarantee
Your confidence matters. If this isn't the right vehicle for you, simply return it within 30 days of delivery for a full purchase-price refund.
To qualify:
✓ Return within 30 days and under 1,000 miles
✓ Vehicle in same condition as delivered (normal wear excepted)
✓ All keys, manuals, and original documents included
✓ No accidents, unauthorized modifications, or neglect
Refunds processed within 5 business days of inspection.
6-Month / 10,000-Mile Powertrain Warranty
Hit the road knowing you're covered nationwide.
Core components protected:
• Engine (internal parts, seals, gaskets)
• Transmission & drivetrain
• Fuel delivery system
• Critical electrical components
• Heating and air conditioning systems
Repairs honored at authorized facilities across the U.S.
$0 deductible on covered repairs
Whichever comes first: 6 months from purchase date or 10,000 miles. Full terms provided at sale.
Simple Process — We Make It Easy
For returns:
Email us at support@hgmotorsllc.com within 30 days
We'll schedule your return appointment
Receive your refund within 5 business days of inspection
For warranty claims:
Contact us or visit any authorized repair facility
We'll authorize repairs directly!
Drive away worry-free
Clear & Fair Terms
Because transparency builds trust
• Not covered under guarantee: Accidents, misuse, neglect, or aftermarket modifications
• Warranty exclusions: cosmetic damage, and non-factory additions
• Full refund refers to vehicle purchase price; tax/fee refunds follow state regulations
This policy supplements any remaining manufacturer warranty and applicable state law protections.
Our Promise to You
We buy, inspect, and stand behind every vehicle on our lot. If something doesn't feel right—whether day 3 or day 28—we'll make it right. No excuses. No hassle.
HG Motors LLC
At HG Motors, we don't just sell vehicles, we stand behind every one. That's why we've built straightforward policies that put you first: no fine print surprises, no runaround, just honest protection for your investment.
30-Day Love-It-or-Return-It Guarantee
Your confidence matters. If this isn't the right vehicle for you, simply return it within 30 days of delivery for a full purchase-price refund.
To qualify:
✓ Return within 30 days and under 1,000 miles
✓ Vehicle in same condition as delivered (normal wear excepted)
✓ All keys, manuals, and original documents included
✓ No accidents, unauthorized modifications, or neglect
Refunds processed within 5 business days of inspection.
6-Month / 10,000-Mile Powertrain Warranty
Hit the road knowing you're covered nationwide.
Core components protected:
• Engine (internal parts, seals, gaskets)
• Transmission & drivetrain
• Fuel delivery system
• Critical electrical components
• Heating and air conditioning systems
Repairs honored at authorized facilities across the U.S.
$0 deductible on covered repairs
Whichever comes first: 6 months from purchase date or 10,000 miles. Full terms provided at sale.
Simple Process — We Make It Easy
For returns:
Email us at support@hgmotorsllc.com within 30 days
We'll schedule your return appointment
Receive your refund within 5 business days of inspection
For warranty claims:
Contact us or visit any authorized repair facility
We'll authorize repairs directly!
Drive away worry-free
Clear & Fair Terms
Because transparency builds trust
• Not covered under guarantee: Accidents, misuse, neglect, or aftermarket modifications
• Warranty exclusions: cosmetic damage, and non-factory additions
• Full refund refers to vehicle purchase price; tax/fee refunds follow state regulations
This policy supplements any remaining manufacturer warranty and applicable state law protections.
Our Promise to You
We buy, inspect, and stand behind every vehicle on our lot. If something doesn't feel right—whether day 3 or day 28—we'll make it right. No excuses. No hassle.
HG Motors LLC